T & C

Appointment - £10 Deposit

We take a £10 non-refundable deposit for every appointment. You can manage and reschedule your appointments up to two days before your appointment from the member area at the top left of our page. Create an account and log in using the email address used with your booking.

The £10 will be deducted from your final bill.

If customers fail to collect their items after seven days from being texted on completion the £10 deposit deduction will not be applied.

Turnover Times

Our turnover times are an estimate and not a guarantee. We aim to get items finished as quickly as possible. Ordering parts can take up to 14 days, but usually within a working week.

Stains, Odours & Mould

We will do our best to remove stains and odours and we are very good at this but we cannot make any guarantees.

The steam cleaning process kills mould and bacteria 99.999% dead but certain moulds can leave a small amount of staining.

Please check the washing instructions in your user manual before booking an appointment.

Rain covers can be particularly hard to clean, especially older covers which have a lot of wear and tar spots.

Data

We do not share your personal data with third parties.
We do not store any payment card information.
We do not operate mailing lists, nor do we send unsolicited messages to your email address or mobile number.